XSI foundation issues

codeRunner · Post by **codeRunner** » Thu Jul 28, 2005 8:49 pm

Hello,

I've bought XSI foundation online and I am totally lost with that licensing stuff.

I simply want to ask some questions about the differences between company and personal license and if a personal license can be used to create commercial stuff. Second issue is that 2 of the tutorial disks are damaged.

I wrote an email twice to the webmaster about that and thougt they ignore me but noticed today that I indeed received 2 replies without a subject nor any clue that these 2 emails were from Softimage i.e. Avid.

The problem is that the email(s) contains a ton of links but it seems that you need a valid license or a maintenance contract to get support. I wonder what someone should do if he's stuck in the progress to get that license.

Sorry for being off topic and thanks for your help.

Best regards.
J.W.

Baldrake · Post by **Baldrake** » Thu Jul 28, 2005 9:28 pm

We've had good experiences with:

SoftImage Customer Support

NORTH AMERICA
Tel: 1 800 387 2559
Fax: 1 (514) 845-8252
HOURS
9 AM to 7 PM (EST)
2 PM to 12 AM (GMT)
1400 to 2400 (UTC)

WORLD WIDE
Tel: 1 (514) 845-2199
Fax: 1 (514) 845-8252
HOURS
9 AM to 7 PM (EST)
2 PM to 1 2 AM (GMT)
1400 to 2400 (UTC)

codeRunner · Post by **codeRunner** » Sat Jul 30, 2005 11:03 am

Thank you Baldrake.

Have a nice day.

makeshiftwings · Post by **makeshiftwings** » Mon Aug 01, 2005 9:04 pm

If you bought Foundation, you can use anything you create with it commercially. The difference between single license and site license is that with a single (personal) license, you can only install it on one computer, and only you can use it. With a site or company-wide license, you can install it on all your computers, and everyone at your company can use it.

I don't work for XSI or anything though, so if you want to be absolutely sure, you should check with them.

codeRunner · Post by **codeRunner** » Tue Aug 02, 2005 11:49 am

Thank you makeshiftwings.

(If I got it right, 1 personal license will be sticky to 1 PC and person and 1 company license will be sticky to the company and can be installed on more PCs but only be used by one person/employee at the same time.)