frostbyte wrote:just wanted to say i love watching your work/demos, to me they look ultra-realistic
The graphics do look pretty good. But "Ultra-Realistic" is a specific term in the simulation community. His game is tagged "Naval" which is filled with simulation games. The term does not refer to graphical quality in this community, but gameplay. My own game is an example of this, hardcore realistic economics, crappy graphics.
One only has to look at other games tagged with "Naval" on Steam and compare. Here are 5 from the Top 50 best selling Naval games in the last ~8 hours since this post:
http://store.steampowered.com/app/541210/Cold_Waters/
http://store.steampowered.com/app/42044 ... tic_Fleet/
http://store.steampowered.com/app/580720/Carrier_Deck/
http://store.steampowered.com/app/15210 ... unter_III/
http://store.steampowered.com/app/48800 ... _Extremes/
These games are better classified as "Ultra Realistic" even if some of them graphically aren't that great.
as an ogre-dev i know the hell you went through in order to get to this level , unfortunately the users/gamers do not
I think the game was made in Unity, but yes, kudos to rorschach for the graphical quality.
as we know everyone is a critic, and while i agree with eric on being professional( the customer is always right, bla bla... )
i think its a waste of time and energy to try and satisfy everybody, especially trolls
instead of trying to please some guy who's obviously resent you and your game, spend this time in finding new customers
as your users base grows, i'm sure that this teasing impolite posts will get lost in a mass of positive and constructive ones
wish you the best of luck...
This is where I disagree with you. And the only reason I'm taking time to reply. Everyone should work box retail in their life. It teaches you quite a bit of skills that are useful in the future. I guess I'll let out some trade secrets, maybe it'll help some fellow Ogrers out there...
( the customer is always right, bla bla... )
This is incorrect. The customer is not always right. The customer provides feedback on what he wants or knows. Leaving out tech support issues, your job is to take that feedback and either: 1) Sell the product to him, 2) Improve your product, 3) Point him to a product he'll be happy with. #3 is not always possible or reasonable. But both #1 and #2 should always be your goals when interacting with a customer in a non-tech support role.
i think its a waste of time and energy to try and satisfy everybody, especially trolls
I disagree with this as well. You don't know what is being read by potential customers at any given time. It is an opportunity to sell to people who are not posting on the thread. Now of course, at some point the user may have to be banned, a post or two may have to be deleted if they ascii penis's or something, but never delete the thread. Never ban people for simple negative comments, etc. It shows you have a weak backbone and you're insecure about your product.
Lets give you guys a good example:
poster:
This game looks like shit! I could crap this game out in a weekend. It seriously looks like it's made by teenagers in game maker or something. I don't know why steam is letting this shit on. Fuck the dev! Fucking $15 for this piece of shit!
Dev:
The game was actually written in C++ and is using Ogre3D as rendering middleware. Development has taken around 4 years because most of the code has been written from scratch. The artwork was blah blah blah, keep explaining the project, but not too much. 5 sentences max.
That being said, I'm sorry that you don't like the looks or the game play of NAME OF GAME. What do you think would make it better? What features are you looking for in a game similar to this? Yes, the game is expensive now, but there will be discounts over time during sales. Thank you for your feedback.
(Although if the poster is this vulgar in his post, you don't have to thank him. However if there are no personal attacks and not too much bad language, always thank them.)
If the poster chimes back with another flame post, you can ignore him. But don't close the thread, don't ban him**, don't escalate the situation by taking the attacks personally, and don't delete the post**. Other wise you will get negative reputation via word of mouth.
**The only time to delete a post is if they are throwing out NSFW images, doxing, etc. The only time to ban people is if they're massively insulting/harassing other users, posting too many NSFW pictures, doxing users, etc. You do not count. You are fair game. You are allowed to be insulted (not harassed though, learn the difference). Don't take it personally. It's just the way retail is.
If the poster or anyone else accepts your request for feedback, be thoughtful of their ideas, discuss it with them. Even if you debate things with customers, be sure to let them know, you are pushing back to make sure that the best ideas come forward. Listen to people. Implement the good ideas, be nice about the bad ideas, explain why things are, and above all don't be too stubborn if someone makes a logical argument against the way you've done things. Specially something as little as wording on the front page.
And with that, you've turned a troll post into a positive post for you and the silent majority reading the forums and are on the fence about buying the game.
)